Operational clarity
Turning complex insurance workflows into software that teams can understand and use consistently.
The company behind SIBRO
Building technology for the people who keep insurance moving.
We design, develop and support SIBRO—a focused platform shaped by the everyday work of insurance brokers.
130+insurance brokers supported
Since 2015learning from real insurance operations
One focusSIBRO and the ecosystem around it
Why we exist
Software built around the work—not the other way around.
SIBRO began with a practical problem: an insurance-broking team needed to move beyond spreadsheets and fragmented follow-ups.
That first solution grew through real use—across customers, policies, renewals, claims, accounting, teams, branches and integrations. Protracked grew with it.
Read our story →Problems we work on
The difficult parts of dependable insurance technology.
Our work sits where domain detail, operational scale and long-term product responsibility meet.
Scale and reliability
Improving performance, resilience and observability as data, users and integrations grow.
Connected workflows
Linking brokers with insurers, TPAs, employee-benefit operations and customer-facing channels.
Useful automation
Reducing repetitive work through reconciliation, document intelligence and workflow automation.
How we work
Learn from reality. Build in useful increments.
Understand the workflow
Start with the people, decisions, documents and exceptions involved.
Build and release progressively
Reduce risk, learn sooner and deliver practical improvements.
Strengthen the system
How we work →
Treat security, performance, data integrity and support as part of the product.
Life at Protracked
A team built around ownership, learning and useful work.
Engineers, testers, support specialists and business teams work close to the product and the people using it. Different perspectives help us make SIBRO more dependable.
We value people who investigate carefully, communicate clearly and keep improving what they own.
View careersTwo ways forward