Protracked

About Protracked

We build focused technology for insurance brokers.

Protracked Software Solutions Private Limited is the company behind SIBRO, an insurance broking software platform shaped through years of working closely with brokers and their teams.

Our journey

Protracked began on 15 April 2015 as a sole-proprietorship business at Infopark Cherthala. In those early years, we worked on software development while learning how focused technology could solve real operational problems.

SIBRO grew from that practical approach. What began as an effort to replace fragmented spreadsheets and manual follow-ups evolved with the needs of insurance brokers—across teams, branches, customers, policies, renewals, claims, accounting and regulatory workflows.

By 2022, Protracked had grown well beyond what the sole-proprietorship structure was intended to support. The product, team and customer relationships needed a stronger foundation for the next stage of growth.

Protracked Software Solutions Private Limited was therefore incorporated on 21 January 2022 in Kerala, India. The private limited company carries forward the experience, relationships and product journey that began in 2015.

Today, our team designs, develops and supports SIBRO for more than 130 insurance brokers. This long-term product focus helps us understand the operational detail behind insurance broking, while continuing to solve the engineering challenges that come with scale, reliability, security and constant change.

We are not a general-purpose software services company. Our work is centred on SIBRO and the ecosystem around it.

What matters to us

Domain understanding. Good software begins with understanding how people actually work.

Practical progress. We prefer useful improvements that reach users over impressive ideas that never leave a presentation.

Long-term responsibility. Insurance operations depend on dependable systems, careful data handling and responsive support.

Learning through real use. Broker feedback, production experience and changing regulations continuously shape our product.

Our people

Leadership and business functions

Vivek Stanley — Chief Executive Officer
Vivek leads Protracked and the long-term direction of SIBRO.
LinkedIn: https://www.linkedin.com/in/vivekstanley/

Janifer Akhila — Finance
Sonia — Marketing

Customer support

Anula
Aaliya
Parvathy

SIBRO engineering

Sreenish
Preethal
Anagha
Pratheeksha
Syam

Employee Benefits and TPA integration

Akshara
Aruna

Insurer integration

Mincy
Nelvin
Abid
Geethu
Pinkey
Sreeja

Our office

Protracked Software Solutions Private Limited
Thrive Space, C.S.E.Z
17/1684, PO, Chittethukara
Kakkanad, Kerala 682037
India