Protracked
Insights
Practical lessons from building and operating SIBRO.
We write about the decisions, systems and people behind a long-term insurance-technology product—grounded in real work rather than abstract theory.
What we write about
Four perspectives on one product journey.
Engineering
How we design, build, scale, secure and operate SIBRO.
Insurance technology
What we learn from broking workflows, integrations, automation and changing operational needs.
Culture
The people, practices, team events and everyday experiences that shape life at Protracked.
Company
Milestones, decisions and perspectives from the company behind SIBRO.
Latest articles
Notes from the work.
Protracked
Workflows
How SIBRO 4.0 could combine flexible stages, stage-linked actions, and timely escalations while keeping progress clear across workflows.
Protracked
Import
We’re rethinking imports for SIBRO 4.0: upload existing data, review suggested mapping and cleanup, approve the changes, and see exactly what happened.
Protracked
Mailbox
A look at the planned SIBRO 4.0 Mailbox: connected inboxes, suggested next actions, and a clearer way to track work that starts in email.
Protracked
Policies
A first look at how SIBRO 4.0 brings fresh business, renewals, booked policies, and the work that follows into one connected Policies module.
Protracked
Finding Your Way Around SIBRO 4.0
A first look at the simpler navigation we’re exploring for SIBRO 4.0.
Protracked
The Vision
SIBRO 4.0 should make running an insurance broking firm remarkably simple.
Protracked
We’re Starting Work on SIBRO 4.0
After ten years of learning from more than 130 insurance brokers, we are rebuilding SIBRO for its next chapter. This is where the journey begins.
Behind the product