Protracked Insights

The Vision

SIBRO 4.0 should make running an insurance broking firm remarkably simple.

As we design SIBRO 4.0, we need a clear test for every decision.

Insurance broking is complex. Our job is to absorb that complexity: automate repetitive work, connect information that is scattered across the firm, and bring the next action to the right person at the right time.

That gives brokers more room for the work that needs them: understanding customers, building relationships, exercising judgment, and growing the business.

For every product decision, we will ask: Does this remove work or uncertainty for the broker?

What should SIBRO 4.0 feel like?

  • Simple — Screens are calm, focused and easy to scan.
  • Self-explanatory — Business users should understand labels and actions without needing a manual for ordinary work.
  • Action-oriented — Lists should help users see what needs attention and what to do next.
  • Connected — Information entered once should be reused throughout the business journey.
  • Configurable — Brokers can adapt fields, stages, rules and reports without breaking the underlying structure.
  • Controlled — Permissions, PII protection, audit trails and reversible administrative actions create trust.
  • Intelligent — Automation and AI should reduce repetitive work and identify exceptions while keeping users in control.