Terms of Use

Terms of Use

Last updated: 7 September 2026

These Terms of Use govern your access to and use of the Protracked corporate website operated by Protracked Software Solutions Private Limited (“Protracked”, “we”, “us” or “our”). By using this website, you agree to these terms. If you do not agree, please do not use the website.

Website purpose

This website provides general information about Protracked, our work, people, careers, insights and SIBRO. Information on this website is provided for general informational purposes and does not constitute a binding commercial offer, professional advice or a substitute for a signed agreement.

SIBRO products and services

Subscriptions, licences, implementations, integrations, support, service levels, pricing and other commercial arrangements relating to SIBRO are governed by the applicable proposal, order, agreement or policy agreed with the customer. If website information conflicts with a signed agreement, the signed agreement will prevail.

Permitted use

You may access and use the website for lawful informational and business purposes. You must not:

Use the website in violation of applicable law;
Attempt to gain unauthorised access to the website, its systems or connected services;
Interfere with the website’s security, availability or operation;
Introduce malware, harmful code or automated activity that unreasonably burdens the website;
Misrepresent your identity or affiliation;
Copy, scrape, reproduce or commercially exploit substantial website content without permission; or
Use the website or its content to infringe the rights of Protracked or another person.

Intellectual property

Unless otherwise stated, the website, its design, branding, text, graphics, software-related materials and other original content are owned by or licensed to Protracked and are protected by applicable intellectual-property laws. SIBRO, PROTRACKED and related names, logos and marks may not be used in a manner that suggests endorsement or affiliation without prior written permission.

You may link to publicly available pages in a fair and lawful manner. Limited quotations may be used with appropriate attribution where permitted by law.

Accuracy and changes

We aim to keep website information useful and current, but we do not warrant that every statement is complete, error-free or continuously updated. Product capabilities, integrations, availability, team information, vacancies and other details may change. We may update, suspend or remove website content without notice.

Third-party links and services

The website may link to websites or services operated by third parties. These links are provided for convenience and do not imply endorsement. Protracked does not control and is not responsible for third-party content, security, availability, terms or privacy practices.

Availability and security

We take reasonable steps to operate and protect the website, but we do not guarantee uninterrupted or error-free access. Access may be affected by maintenance, security events, network failures or circumstances beyond our reasonable control.

Disclaimer

To the extent permitted by law, the website and its content are provided on an “as available” basis without warranties of any kind, whether express or implied. Nothing in these terms excludes a warranty, right or remedy that cannot lawfully be excluded.

Limitation of liability

To the extent permitted by applicable law, Protracked will not be liable for indirect, incidental, special or consequential loss arising solely from reliance on or inability to access this corporate website. This limitation does not apply where liability cannot legally be limited or excluded.

Privacy

Our Privacy Policy explains how information submitted through or generated by use of this website may be processed.

Employment applications and enquiries

Sending an enquiry or employment application does not create a contractual, employment or other legal relationship. Applicants are responsible for ensuring that the information they provide is accurate and that they are authorised to share any submitted documents.

Changes to these terms

We may update these terms as the website, our practices or applicable requirements change. The revised terms become effective when published with an updated date.

Governing law and jurisdiction

These terms are governed by the laws of India. Subject to applicable law, the courts at Ernakulam, Kerala will have jurisdiction over disputes relating to use of this website.

Contact

For questions about these terms, contact:

Protracked Software Solutions Private Limited
hello@protracked.in
Thrive Space, C.S.E.Z
17/1684, PO, Chittethukara
Kakkanad, Kerala 682037
India